These are some of the more frequently asked questions and issues we encounter.


Is my data safe when recycling a PC?

VGraphix provides electronic recycling to home users and small businesses in St. Charles County, MO, based in the City of O’ Fallon.  Data is not retained or recovered from recycled PC’s, laptops and desktops.  The drives are destroyed and recycled in accordance with all local, state and federal guidelines and restrictions.


What is your warranty policy?

New PC’s typically include a one year warranty, with many components including manufacturer’s warranties up to 5 years.  Used PC’s and laptops typically include a 90-day warranty.


Do you have customer service?

Of course! VGraphix is the only tech services company in St. Charles County that is available to answer your questions 24/7/365.